The need for high-quality, large-scale, goal-oriented dialogue datasets continues to grow as virtual assistants become increasingly wide-spread. However, publicly available datasets useful for this area are limited either in their size, linguistic diversity, domain coverage, or annotation granularity. In this paper, we present strategies toward curating and annotating large scale goal oriented dialogue data. We introduce the MultiDoGO dataset to overcome these limitations. With a total of over 81K dialogues harvested across six domains, MultiDoGO is over 8 times the size of MultiWOZ, the other largest comparable dialogue dataset currently available to the public. Over 54K of these harvested conversations are annotated for intent classes and slot labels. We adopt a Wizard-of-Oz approach wherein a crowd-sourced worker (the “customer”) is paired with a trained annotator (the “agent”). The data curation process was controlled via biases to ensure a diversity in dialogue flows following variable dialogue policies. We provide distinct class label tags for agents vs. customer utterances, along with applicable slot labels. We also compare and contrast our strategies on annotation granularity, i.e. turn vs. sentence level. Furthermore, we compare and contrast annotations curated by leveraging professional annotators vs the crowd. We believe our strategies for eliciting and annotating such a dialogue dataset scales across modalities and domains and potentially languages in the future. To demonstrate the efficacy of our devised strategies we establish neural baselines for classification on the agent and customer utterances as well as slot labeling for each domain.
This paper describes the system submission of our team Amazon to the shared task on Cross Framework Meaning Representation Parsing (MRP) at the 2019 Conference for Computational Language Learning (CoNLL). Via extensive analysis of implicit alignments in AMR, we recategorize five meaning representations (MRs) into two classes: Lexical- Anchoring and Phrasal-Anchoring. Then we propose a unified graph-based parsing framework for the lexical-anchoring MRs, and a phrase-structure parsing for one of the phrasal- anchoring MRs, UCCA. Our system submission ranked 1st in the AMR subtask, and later improvements show promising results on other frameworks as well.