MultiWOZ - A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling

Paweł Budzianowski, Tsung-Hsien Wen, Bo-Hsiang Tseng, Iñigo Casanueva, Stefan Ultes, Osman Ramadan, Milica Gašić


Abstract
Even though machine learning has become the major scene in dialogue research community, the real breakthrough has been blocked by the scale of data available.To address this fundamental obstacle, we introduce the Multi-Domain Wizard-of-Oz dataset (MultiWOZ), a fully-labeled collection of human-human written conversations spanning over multiple domains and topics.At a size of 10k dialogues, it is at least one order of magnitude larger than all previous annotated task-oriented corpora.The contribution of this work apart from the open-sourced dataset is two-fold:firstly, a detailed description of the data collection procedure along with a summary of data structure and analysis is provided. The proposed data-collection pipeline is entirely based on crowd-sourcing without the need of hiring professional annotators;secondly, a set of benchmark results of belief tracking, dialogue act and response generation is reported, which shows the usability of the data and sets a baseline for future studies.
Anthology ID:
D18-1547
Volume:
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing
Month:
October-November
Year:
2018
Address:
Brussels, Belgium
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
5016–5026
Language:
URL:
https://www.aclweb.org/anthology/D18-1547
DOI:
10.18653/v1/D18-1547
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Video:
 https://vimeo.com/306141298