Project MAIA: Multilingual AI Agent Assistant

André F. T. Martins, Joao Graca, Paulo Dimas, Helena Moniz, Graham Neubig


Abstract
This paper presents the Multilingual Artificial Intelligence Agent Assistant (MAIA), a project led by Unbabel with the collaboration of CMU, INESC-ID and IT Lisbon. MAIA will employ cutting-edge machine learning and natural language processing technologies to build multilingual AI agent assistants, eliminating language barriers. MAIA’s translation layer will empower human agents to provide customer support in real-time, in any language, with human quality.
Anthology ID:
2020.eamt-1.68
Volume:
Proceedings of the 22nd Annual Conference of the European Association for Machine Translation
Month:
November
Year:
2020
Address:
Lisboa, Portugal
Venue:
EAMT
SIG:
Publisher:
European Association for Machine Translation
Note:
Pages:
495–496
Language:
URL:
https://www.aclweb.org/anthology/2020.eamt-1.68
DOI:
Bib Export formats:
BibTeX MODS XML EndNote
PDF:
http://aclanthology.lst.uni-saarland.de/2020.eamt-1.68.pdf