Epistolary Education in 21st Century: A System to Support Composition of E-mails by Students to Superiors in Japanese

Kenji Ryu, Michal Ptaszynski


Abstract
E-mail is a communication tool widely used by people of all ages on the Internet today, often in business and formal situations, especially in Japan. Moreover, Japanese E-mail communication has a set of specific rules taught using specialized guidebooks. E-mail literacy education for many Japanese students is typically provided in a traditional, yet inefficient lecture-based way. We propose a system to support Japanese students in writing E-mails to superiors (teachers, job hunting representatives, etc.). We firstly make an investigation into the importance of formal E-mails in Japan, and what is needed to successfully write a formal E-mail. Next, we develop the system with accordance to those rules. Finally, we evaluated the system twofold. The results, although performed on a small number of samples, were generally positive, and clearly indicated additional ways to improve the system.
Anthology ID:
2020.coling-demos.16
Volume:
Proceedings of the 28th International Conference on Computational Linguistics: System Demonstrations
Month:
December
Year:
2020
Address:
Barcelona, Spain (Online)
Venue:
COLING
SIG:
Publisher:
International Committee on Computational Linguistics (ICCL)
Note:
Pages:
87–92
Language:
URL:
https://www.aclweb.org/anthology/2020.coling-demos.16
DOI:
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PDF:
http://aclanthology.lst.uni-saarland.de/2020.coling-demos.16.pdf